SF Duka Booking Policies

At SF Duka, we’re excited to host you at our DIY woodworking workshops and team-building experiences. To ensure a smooth and enjoyable process for all attendees, please read and note the following booking policies:

1. Open Vouchers (Flexible Date Bookings)

If you purchase an open voucher (where no specific date is selected at the time of purchase), you must notify us at least one week in advance of the Saturday you plan to attend
This allows us to prepare your materials and reserve your spot at the workshop.

2. Standard Bookings (Individual or Group)

Late bookings may be accepted at our discretion, subject to availability of space and materials.

3. Team-Building & Private Workshops

All team-building and private workshop bookings must be made at least 2 weeks in advance to allow us time to plan your experience and prepare materials for your group.

A deposit will be required to secure your booking.

4. No-Shows

If you do not attend your scheduled workshop and fail to notify us, our team will build the item on your behalf.
The finished piece will be delivered to your preferred delivery location. Please note that delivery costs will be charged to you.

5. Cancellations & Refunds

We do not offer cancellations or refunds once a booking or voucher has been purchased.

However, you may reschedule your booking to another available date if you notify us at least one week before the Saturday you were scheduled to attend.

6. Rescheduling

Requests to reschedule can be made by contacting our team via phone or email.
Rescheduling is subject to availability, and we recommend booking your new date as early as possible.

7. Late Arrivals

Workshops start promptly at the scheduled time. If you arrive late, you may miss important instructions or parts of the build process.
Our team will do their best to assist you, but please note that late arrivals may not be able to complete their project within the workshop time.

8. Minimum Age

For safety reasons, participants must be at least 5 years old to attend standard workshops.
Children under 12 may only attend if specified in a kids’ workshop and must be accompanied by an adult.

9. Health & Safety

All participants must follow the safety instructions provided by SF Duka staff.
Safety gear (e.g., glasses, aprons, masks) will be provided and must be worn when instructed.

10. Agreement to Policies

By purchasing a ticket, voucher, or making a booking with SF Duka, you acknowledge and agree to these booking policies.

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