Edit Content

Stay Connected

Our Privacy

Policy

At SF Duka, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, participate in our workshops, or use our services.

1. Information We Collect

Personal Information: When you register for workshops, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, and billing information.

Usage Data: We collect information about how you interact with our website, including IP address, browser type, pages visited, and the duration of your visit.

Cookies: We use cookies and similar tracking technologies to enhance your experience on our website

2. How We Use Your Information

To Provide Services: We use your personal information to register you for workshops, process transactions, and provide customer support.

Communication: We may use your contact information to send you updates, newsletters, and promotional materials.

Improvement: Usage data helps us understand how our website is used and improve our services and user experience.

Security: We use information to detect and prevent fraud and other harmful activities.

3. Sharing Your Information

We only share your data with platforms we control, such as our CRM system and Google Analytics, to facilitate normal business operations and ensure the best possible experience for our clients. We do not sell or rent your personal information to third parties.

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

4. Security of Your Information

We implement various security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices

  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails.
  • Cookies: You can manage your cookie preferences through your browser settings.
  • Access, Correction and Deletion: You have the right to access, correct or request us to delete your personal information. Contact us to request changes.

6. Children's Privacy

Our services are not directed to individuals under the age of 7. We also do not knowingly collect personal information from children under 7. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Photos and Media

During our workshops, we may take photos and videos to use on our social media platforms and our website. We seek consent for this during the safety briefing at the beginning of each workshop. If you do not wish to have photos of you taken, please notify us, and we will ensure to shoot around you. Any photos accidentally taken will be deleted at the end of the day.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SF Duka Email: [email protected] Phone:+254 707 680 647

Thank you for trusting SF Duka with your personal information. We are committed to protecting your privacy and providing a safe and enjoyable experience on our website and at our workshops.